Support & Contact
Support & Contact
Find the right contact person, no matter where you are located.
Worldwide
Get in Touch with Our Team.
Every region has a dedicated sales and technical support contact — reach out directly, no generic ticket queue in between.
Region
Europe
Sales
Markus Gros
Senior Vice President Marketing & Sales
Berlin, Germany
Technical Support
Carl Bergemann
Director Support
Oldenburg, Germany
Region
North America
Sales
Markus Gros
Senior Vice President Marketing & Sales
Berlin, Germany
Technical Support
Nathan Drasovean
Sales & Applications Engineer
Royal Oak, Michigan
Region
China
Sales
Chunxiao Liu
Director
Shanghai, China
Region
Japan
Region
India
Sales
Wolfgang Meincke
Senior Business Development Manager India
Stuttgart, Germany
Technical Support
Yatish Chitluri
Application Engineer
Oldenburg, Germany
Existing Customer
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My BTC gives existing customers direct access to licenses, downloads and support tickets — no need to go through general contact.
IBM Engineering Systems Design Rhapsody
Looking for Support on Our Rhapsody Add-ons?
If you are looking for support related to our products TestConductor Add On, Automatic Test Generator Add On or Rhapsody Formal Test, please contact our team directly.
TestConductor Add OnAutomatic Test Generator Add OnRhapsody Formal Test
Get Started
Talk to our engineering team.
Tell us where your engineering problem actually is. We'll tell you whether an evaluation license, a demo, or a conversation is the right next step.